Dear Google Workspace Support,

Thank you for your reply. I am slowly getting quite frustrated as I have already explained the issue multiple times and have not received a helpful response in four or five emails.

Let me summarize the situation again and kindly request your support:

I created a Google Workspace account using my domain sri-aurobindo.org and the corresponding email address mail@sri-aurobindo.org to participate in the Google Workspace Non-Profit program. I was approved by Google for this program. However, I discovered that the previously created Google Workspace account with these details could not be converted into a Google Non-Profit account. Instead, I needed to create a new Workspace account.

Therefore, I deleted the old Google Workspace account to create a new one. When I now try to do this, I receive a message stating that the domain is still in use. However, this is not the case, as the relevant account has already been deleted.

I would like to create a new Workspace Non-Profit account with the domain sri-aurobindo.org and the email address mail@sri-aurobindo.org. I kindly request your assistance.

The links that I have received so far have unfortunately been of no help. I cannot verify the domain (this is not possible as the relevant Google Workspace account no longer exists), nor has the following link been helpful, as it only leads to the message stating that the domain will be taken over:

https://support.google.com/a/answer/9122284?sjid=13233572878566333531-AP&product_name=UnuFlow&hl=en&sjid=13233572878566333531-AP&visit_id=638692802814145745-4286881153&rd=1&src=supportwidget0&hl=en#merge
https://toolbox.googleapps.com/apps/recovery/domain_in_use?visit_id=638367733948204518-3934226890&rd=1
I kindly request you to release the domain so that I can create a new Google Workspace account. I will set up a dedicated subpage sri-aurobindo.org/google and create a DNS entry google.sri-aurobindo.org pointing to this page to prove my ownership of the domain.

Please simply remove this domain from any previous Workspace accounts. However, please do not revoke Google’s approval for the Non-Profit program under any circumstances.

This request is independent of my Workspace account mail@sebastian-nitzschke.de, which I use for professional purposes and is not associated with the Non-Profit project!

Thank you for your assistance, and I hope this can be resolved this time.

Kind regards,
Sebastian Nitzschke